ARCOTEL ONYX HAMBURG, Hamburg – A Smart Stay in the City
About the Hotel
Rooms & Accommodations
Arcotel Onyx Hamburg offers 215 rooms including Comfort, Superior, Deluxe, Junior Suites, and Apartments. Rooms feature JOKA mattresses, soundproof windows, flat-screen TVs, and individually controlled air conditioning. Themed rooms include Musical, Nautical, and Kiez designs with unique elements like boxing glove sofas and authentic portholes. Deluxe rooms have round beds and panoramic city views. Apartments provide 83.5 sqm of space with separate living areas, dining tables for 8, and Julius Meinl coffee machines. Two barrier-free rooms include wheelchair-accessible bathrooms with emergency alarms.
Dining & Bars
The WIENER CAFÉ serves Viennese specialty coffees, tarts, and cakes. ONE A Lounge & Bar offers Landgang and Ratsherren beers, cocktails, and bar snacks from 10:30 AM to 2:00 AM. A breakfast buffet includes regional specialties and homemade jams served until 11:30 AM. The FINE START TO THE DAY option provides two croissants with jam and a cappuccino for €8.30. From 6:00 PM to 10:00 PM, the bar serves shots during SHOT O'CLOCK.
Location & Transportation
Located on Hamburg's Reeperbahn in St. Pauli, near the Operettenhaus, Millerntor Stadium, and Tanzende Türme. The U-Bahn stop St. Pauli (Line 3) is 100 meters away, providing 9-minute access to Hamburg Hauptbahnhof. Hamburg Airport is 30 minutes by taxi or 27 minutes via S1 and U3 lines. The public parking garage 'Tanzende Türme' with 310 spaces connects directly to the hotel. The Hamburg CARD offers 3 days of free public transportation.
Meeting & Business Facilities
The hotel features a 55 sqm boardroom with an oval table for 14 people, equipped with a beamer, projection screen, and flip chart. Business apartments include conference tables for 10 people, multimedia TV systems, and separate work areas. Bright meeting rooms provide space for workshops and seminars. The hotel offers GDS codes for travel agencies and provides printing and secretarial support.
Services & Sustainability
Digital check-in provides key cards via smartphone. The hotel holds Green Key certification with LED lighting, water conservation measures, and cosmetic dispensers instead of single-use packaging. E-charging stations are available in the garage. Pets are allowed for €15 per night. The Media Box offers digital newspapers and magazines in 38 languages. Staff can assist with public transport information and bicycle routes.
Choose the Room
Check Dates & Room Rates
Getting around
All Transportation Options at a Glance
Amenities
General
- No smoking on site
- Free Wi-Fi
- On-site car park
- Handicap parking
- Safe deposit box
- 24-hour reception
- Express check-in/ -out
- Pets allowed
- Rooms/ Facilities for disabled
- Security
- Luggage storage
- Allergy-free rooms
- Lift
- Coffee shop
- Smoke detectors
- Fire extinguishers
- Key card access
Guest Parking
- Electric kettle
Services
- Room service
- Laundry
- Dry cleaning
- Tours/Ticket assistance
- Shoe shine service
- Welcome drink
Dining
- In-room breakfast
- Snack bar
- Bar/ Lounge area
- Special diet menus
Business
- Business centre
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Cots
Room features
- Wi-Fi in rooms
- Air conditioning
- Heating
- Mini-bar
- Soundproofed rooms
- Sitting area
- Tea and coffee facilities
- Ironing facilities
- In-room sink
Bathroom
- Separate tub and shower
- Free toiletries
- Bathroom telephone
Self-catering
- Electric kettle
Media
- Flat-screen TV
- In-room computer
- AM/FM alarm clock
Room decor
- Carpeted floor
Location
Guest Ratings & Reviews
The hotel was an interesting experience with a memorable round bed and a unique mirror on the ceiling in the room. The view added a nice touch, though the bed was comfortable overall. However, there were some mixed feelings about the service and some missed opportunities. The location was quite convenient with plenty of nearby attractions, but the dining options didn't quite meet expectations.
The hotel offers unique room features like a ceiling mirror, bathtub, and a large round bed. The rooms have all the facilities needed for a comfortable stay but lack proper upkeep. The service was lacking in problem-solving, and requests weren't forwarded efficiently. The location is ideal, close to various attractions and near convenient transportation options. The dining experience, though not included in the rate, offers tasty grilled and boiled fish options. The facilities are well-maintained with ample services and amenities.
I couldn't have asked for a better spot for the hotel - it's right in the middle of the action, next to the St Pauli U station and down to the harbor. The rooms were nice with all the facilities one could need, though the round type windows were a unique touch. However, the service let me down as they couldn't find a solution for my request and didn't forward it to accounting. Price-wise, it was decent, but the lack of dining options made things a bit dull.
The hotel offers surprising rooms with a round bed and mirror on the ceiling, providing beautiful views of the Elbphilharmonie. While the service lacked in finding solutions promptly, there are various room services available. Situated in a lively area, the hotel provides easy access to transportation and central Hamburg locations. The dining experience could be improved by including more options in the rate, but the facilities are well-maintained. Overall, a stay with mixed experiences in a vibrant location.
The hotel had an amazing location, right next to a U-Bahn station, making it super convenient for exploring the city. The rooms were spacious and modern with huge round windows offering a great view, but the bed was not as comfortable as expected. The service was lacking as my requests were not resolved promptly. Sadly, dining options were not included, and the crisp salads were just average. On the upside, the facilities were top-notch, including a beautiful pool area.
This hotel has a beautiful view of the Elbphilharmonie. The rooms are fantastic - the bed is comfortable, and the lighting is perfect. I highly recommend the round bed for a unique experience. However, the service wasn't able to solve a request, and they didn't forward it to accounting. Despite this, the room service, dry cleaning, housekeeping, laundry, shoe shine service, welcome drink, and tours/ticket assistance were all top-notch. The location is superb, right in the center of all the tourist hotspots, with easy access to everything. It is near the vibrant red area and conveniently close to some nicer areas. I didn't have dining included in my rate, but the home-made ice cream was a delightful treat. The facilities were great, offering everything I needed for a comfortable stay. The main keywords that stand out are clean, comfortable, great location, and amenities.
Staying at this hotel was a mixed experience. The rooms were comfortable and had a surprising design, but some service aspects could have been better. The location was convenient for exploring the city's party area, but there were some dining limitations. Overall, a decent stay with room for improvement.
I had a unique experience at this hotel with a mirror on the ceiling, providing good lighting and bathtubs while enjoying a beautiful view of the Elbphilharmonie. However, the service wasn't perfect as they couldn't find a solution and failed to forward my request to accounting. The location was convenient, close to the underground station of St Pauli and within the center of everything down to the harbour. The dining experience didn't include tapas, which was a bit of a letdown.
The hotel offers surprising room designs with comfortable beds and good lighting. The service didn't meet my expectations in handling requests, and certain amenities were lacking. The location is convenient next to a main metro station but could be better for those seeking a quieter stay.
The hotel had some unique room features like a round type window and a mirror on the ceiling, with a comfortable round bed and a nice view. The service didn't meet expectations as my requests were not handled properly. The location was convenient with easy access to the small train station and close to everything. The dining wasn't included in the rate, but they offered delicious homemade sausages. Overall, a mixed experience with some pleasant surprises and disappointments.
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